Mobile / App
This policy covers exactly what data ss777mobi collects when you use your account, how that data is stored, and the choices available to you as a member in the Philippines. Availability of our service depends on local law and eligible regions — your data rights under this policy apply wherever access is permitted.
When you open or use your ss777mobi account, we collect the information you provide directly — your registered contact details, account credentials and any verification records you submit — along with session data generated as you navigate the platform on your mobile device. This includes log data such as access timestamps, device identifiers and the pages or sections you interact with during a session. Transaction context tied to your chosen payment method — whether a GCash deposit, a PESONet transfer or another supported channel — is recorded at the wallet level to reconcile your account balance and transaction history. We do not store full payment-instrument credentials; only the reference data needed to match a transaction to your account is retained. Cookies and similar session markers help us maintain your login state across page loads and remember display preferences you have set. You can adjust cookie acceptance through your browser or device settings, though some account functions depend on session cookies to work correctly. We do not sell your personal data to third parties. Data shared with service providers is limited to what those providers need to perform the specific function — identity verification, payment reconciliation or technical platform support — and is governed by agreements that restrict further use. This policy applies to data processed through ss777mobi and does not extend to third-party sites or services you reach through external links.
GCash deposit references are retained as transaction identifiers in your account wallet history.
PESONet transfer records are matched to your account and held for reconciliation purposes only.
Login timestamps and device session markers are stored to maintain account continuity across your mobile sessions.
Data shared with service providers is restricted to the minimum needed for the assigned function and is not used for independent marketing.
Understanding the edges of this policy helps you know when to contact us and when to look elsewhere. Four areas define the scope: your account access and login activity, the payment transactions you initiate, the content served through the platform, and any third-party services you reach from our pages.
Any data generated when you log in, browse the lobby, set display preferences or update your account details falls directly under this policy. This includes device identifiers linked to your active session.
Transaction reference data for GCash deposits and PESONet transfers is processed under this policy. Actual payment-instrument data is handled by the payment provider under their own terms, not ours.
Game content from studios such as PG Soft and Pragmatic Play is served through our platform but governed by studio-level terms. Our policy covers how we record your interaction with that content, not the content itself.
External links, identity-verification partners and analytics tools operate under their own privacy terms. We are not responsible for data practices on sites or services outside the ss777mobi platform environment.
You have several concrete actions available at any time. Your account dashboard shows the personal details we hold on file — contact information, registered payment channels and session history — so you can check accuracy without needing to contact support first. If something is wrong, the account settings section lets you update contact details directly; for fields that require identity re-verification before a change is accepted, the form shows the documents needed. If you want to ask a question about how your data is used, raise a correction request for something you cannot update yourself, or ask us to close your account and confirm what happens to your records after closure, the support team handles all three through the contact paths listed in the section below. We aim to acknowledge data-related requests promptly and will tell you if we need additional verification before acting.
Log in and open your account dashboard to see the personal details, verified payment channels and recent session entries currently on file.
Update contact information directly in account settings. Fields requiring identity re-verification display the required document steps inside the form.
Contact support through the channels below to ask how a specific piece of your data is used, request a manual correction or ask about data held after a transaction.
Submit a closure request via support and we will confirm the status of your data records following the process, including which retention obligations apply.
For privacy-related questions — data access, corrections, account closure or anything in this policy — use any of the contact paths below. We handle data requests separately from general account support to make sure they reach the right team.
Open the chat widget from any page after logging in. State that your question is a privacy or data request so it is routed correctly from the start.
Send your data request, including your registered account contact detail, to our support email address shown in the Help section of your account dashboard.
The Help section inside your account lists the current contact options and shows the expected acknowledgement path for data and privacy requests.
Our approach to data handling is built around what is operationally necessary — we do not collect categories of information beyond what account management, payment reconciliation and legal compliance require. Retention periods follow the obligations that apply to our service in eligible regions; data no longer needed for those purposes is removed on a scheduled basis rather than held indefinitely.
Session cookies keep your login active across page loads on your mobile device. Preference cookies remember display settings you have set. You can manage both through your device browser settings, though disabling session cookies affects account login function.
Access to your account data is restricted within our systems. Authentication steps are required before any personal detail is displayed or changed, and account activity is logged so you can identify unfamiliar sessions in your history.
We keep your data for as long as your account is active and for the period required by the compliance obligations that apply in your eligible region. After that window, personal records are removed from active systems.
When this policy changes, we post the updated version here with a revised effective date. Continuing to use your account after a policy update means you have reviewed the new terms; check this page if you want to see the current version.
These questions cover what members in the Philippines ask most often about how this policy works in practice — from what data we hold to how to contact us about a specific record.
We collect the registration details you provide, session data such as login timestamps and device identifiers, and transaction reference data linked to payment methods like GCash or PESONet. We do not collect full payment-instrument credentials — only the reference data needed to match a transaction to your account wallet.
Log in and open your account dashboard. The personal details section shows the contact information and verified payment channels on file. Session history is available in the activity log within your account. If you need a broader record of stored data, contact support through live chat or email.
Yes. Most contact details can be updated directly in account settings after login. Fields that require identity re-verification before a change is accepted will show you the required steps inside the form. For corrections you cannot make yourself, raise the request through support and we will guide you through the verification path.
Data is shared only with service providers performing a specific function — identity verification, payment reconciliation or technical support. Each provider receives only the data needed for that function and is bound by agreements that prevent them from using it for other purposes. We do not sell personal data.
Session cookies maintain your login state across page loads on your mobile device. Preference cookies remember display settings. You can manage both through your browser or device settings. Turning off session cookies will affect your ability to stay logged in — some account functions depend on them to work correctly.
After an account closure request is processed, we retain records only for the period required by the compliance obligations applicable in your eligible region. Once that retention window closes, personal data is removed from active systems. Submit a closure request through support and we will confirm the timeline for your account.
Access to ss777mobi and the data processing described in this policy depends on local law and is available only in eligible regions. If you are unsure whether access is permitted where you are, check the terms shown at login or contact our support team for clarification before using the platform.